I-view FDMO-2MIP-20XIR IP SpeedDome Network Camera Manuel d'utilisateur télécharger pdf (Page 90)

7. Troubleshooting

Before you send this IP Camera back to your dealer when you found this IP

Camera is not working properly, please checks the table as below to save

your time.

Problem

Possible solution(s)

Can’t

connect to

IP Camera

 Check the IP address and port number is correct or not

 Make sure the entry User name/Password is correct.

 Make sure the port number is opened from the NVR and

Router.

 Make sure the network cable is correctly connected to

your local area network. (The green LED will be flash).

 Make sure the IP camera and NVR at the same LAN

segment.

 Make sure the Switch Hub is workable.

 Check the LAN cable and Ethernet port of NVR are

workable.

 Check IP camera is powered.

 Check the IP address and port number setting is matched

with IP camera.

 NVR had been installed the correct video codec.

No IP

Camera

found

 Make sure the network cable is correctly connected to

your local area network. (The green LED will be flash).

 Make sure camera power is on.

 Make sure the Switch Hub is workable.

 Check the LAN cable and Ethernet port of NVR are

workable.

 Check network routing cable(s).

 Check cable distances do not exceed operating distance.

No image

 If the place where IP camera is installed is too dark, try to

add some lights when possible.

 Check if there’s anything covering the lens.

 NVR had been installed the correct video codec.

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I-view FDMO-2MIP-20XIR IP SpeedDome Network Camera Manuel d'utilisateur Page 90